LIFERANKLIFERANK / HERE TO HELP
Let’s help you out.
Questions about LifeRank? You’re in the right place.
APP & MEMBERSHIP
Talk to our team
For app questions, a technical issue, or membership access, email AJX Studios L.L.C. Include “LifeRank” in the subject so we can find the right team.
Email supportYOUR INFORMATION
Privacy & data requests
Ask about information we hold, correction, access, or deletion. Your private app entries currently stay on your device; we can help explain your local controls.
Contact privacy supportRead our Privacy Policy for details.
A quicker answer
What should I include in a bug report?
Your device model, iOS version, LifeRank version, and the steps that led to the issue. A screenshot can help, but remove private entries, payment details, and other personal information first. Never send passwords or verification codes.
How do I cancel a subscription?
On iPhone, open Settings, tap your name, then Subscriptions and select LifeRank. Use Apple’s cancellation control. Deleting LifeRank or resetting your data does not cancel billing. See Apple’s cancellation instructions.
How do I restore membership?
Use Restore purchases in LifeRank while signed in to the Apple account used for the original purchase. Restoration recovers eligible access, not local habits or workout history. If access still looks wrong, email us with the product name and a description of the problem.
Where do I request a refund?
For purchases billed by Apple, use Apple’s Report a Problem website. Apple evaluates eligibility under its policies and applicable law.
Can you recover my journal or workout history?
The current LifeRank app stores those records locally and does not provide cloud progress sync. We cannot retrieve them from a LifeRank server. Before deleting the app or resetting its data, save any copies you want to keep and check your device backup settings.
Is LifeRank available now?
The iPhone app is coming soon. The homepage will link to the official App Store listing when it is available. This website does not sell subscriptions or collect a waiting list.
LifeRank support is not an emergency or medical service. If you need urgent help, contact local emergency services or an appropriate qualified professional.